Shipping & Delivery Policy

1. Delhi NCR Express Priority Delivery

All orders destined for addresses within Delhi, Gurgaon, Noida, Ghaziabad, and Faridabad are dispatched directly from our regional fulfillment hub in Okhla, New Delhi.

• Orders placed before 2:00 PM IST: Handed over for same-day/next-day priority courier dispatch.
• Delivery timeframe: 24 to 36 hours from confirmation.
• Shipping fee: 100% Free on all orders across Delhi NCR.

2. Pan-India Delivery

We partner with premium express logistics providers (BlueDart, Delhivery, Expressbees) to ensure timely and insured delivery across all serviceable Indian pincodes.

• Metro Cities (Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad): 2 to 3 business days.
• Rest of India: 3 to 5 business days.
• Shipping fee: Free on all orders above ₹2,499. A flat nominal shipping fee of ₹99 applies on orders under ₹2,499.

3. Order Tracking & Cashfree Notifications

As soon as your package leaves our Delhi facility, you will receive an automated tracking link via SMS and email with live courier AWB tracking.

4. Fulfillment Center Address

House of Solid Logistics Atelier
Okhla Industrial Area Phase III, New Delhi 110020, India
Email: concierge@houseofsolid.in